Shipping policy

Shipping Policy

Thank you for shopping with T&B Beyond Pet Essentials. We work to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days. Orders are not normally processed on weekends or holidays. During periods of high order volume, processing may take slightly longer.

Shipping & Delivery

Estimated delivery times are displayed at checkout when available. Delivery times vary depending on the product, destination, carrier, and fulfillment location. Please note that order processing time is separate from delivery time.

Some items in your order may be shipped separately and may arrive at different times.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided with your order. Please allow time for the carrier to update the tracking information after shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible at support@tbandbeyond.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Shipping Delays

Delivery estimates are not guaranteed. Delays may occur due to carrier issues, weather, holidays, customs, or other circumstances outside our control.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged or incorrect, or you believe your package has been lost, please contact us at support@tbandbeyond.com with your order number and details about the issue so we can assist you.

Questions

For questions about shipping or your order, contact us at support@tbandbeyond.com.